FAQS

  • Visit the gym during staffed hours to sign up or renew your membership.

    Gym Access: 4:00 AM – 11:00 PM Every Day

    Sauna Hours: 5:00 AM – 9:00 PM

  • Staffed hours may vary on holidays; please check in advance for any changes.

    Monday to Saturday: 8:00 AM – 12:00 PM

    Monday to Thursday: 3:00 PM – 7:00 PM

  • Yes! Guests can work out even if staff are not onsite.

    Day Pass: $15 per visit

    Waiver forms are available at the front desk; payment can be placed in the lockbox.

  • Yes! Minors aged 12-17 can join with these conditions:

    Parent/guardian must be present at sign-up and sign a waiver.

    Ages 12-13: Must be accompanied by a parent or guardian at all times.

    Ages 14-17: Can work out independently if they demonstrate proper safety knowledge with a staff member beforehand.

  • Yes, but early termination incurs a $150 fee.

  • No, GB Gym does not offer refunds on memberships, day passes, or services. Once a payment has been made, it is considered final.

  • - Membership key card

    - A lock for the locker

    - Workout attire and appropriate gym shoes

    - Water bottle

  • Permitted: Athletic-style running shoes, flat-bottomed lifting shoes, minimalist/toe running shoes

    Prohibited: High-heels, sandals, flip-flops, open-toe styles, and walking barefoot

  • We ensure a clean facility with:

    Frequent disinfection of equipment and high-touch areas

    Mandatory cleaning of equipment after use

    Industry-leading, Health Canada-recommended cleaning products

Frequently Asked Questions

If you still have any questions, don’t hesitate to reach out:

Email: thegrandbendgym@hay.net
Phone: (519) 238-6093